Privacy Policy
1. Information We Collect
Personal Information
When you make a purchase, create an account, or contact us, we may collect personal details such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through our payment providers)
Non-Personal Information
We may also collect non-personal data such as browser type, IP address, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information collected for purposes including:
- Processing and fulfilling your orders
- Improving our website, products, and services
- Communicating with you regarding your purchases or inquiries
- Sending marketing emails (only if you opt in)
- Preventing fraud and maintaining website security
3. Sharing Your Information
We respect your privacy. Frans Creative Crafts does not sell, trade, or rent your personal information to others. However, we may share data with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers, and analytics providers. These partners are required to keep your information secure and confidential.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve site functionality, and analyze traffic. You can disable cookies in your browser settings, though some features of the site may not work properly without them.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your personal information, subject to legal and contractual obligations
- Opt out of marketing communications at any time
7. Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will take steps to delete it.
8. Changes to This Policy
Frans Creative Crafts reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be revised accordingly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us using the following link: Contact Frans Creative Crafts.
Last updated: September 16th, 2025